Shipping & Handling: Preserving Freshness Across Borders
BUONME.COM

Shipping & Handling: Preserving Freshness Across Borders

At Buonme.com, we understand that the journey from our facility in Vietnam to your doorstep is crucial. To ensure our VietGAP-certified Robusta retains its bold aroma and premium quality, we have optimized a logistics workflow that meets international shipping standards.

1. Export-Grade Packaging

The preservation of coffee starts with the right barrier. We use industry-leading packaging solutions:

  • GrainPro & Eco-Friendly Bags: For bulk green beans, we use hermetic bags that protect against moisture, oxygen, and insects.
  • One-Way Degassing Valves: For roasted beans, our bags feature one-way valves that allow $CO_2$ to escape while preventing oxygen from entering, keeping the beans fresh for months.
  • Vacuum Sealing: Available for premium Honey-processed batches to lock in the complex fruity notes.

2. Standardized Handling & Storage

Before departure, every shipment is handled with precision:

  • Climate-Controlled Staging: Our transit warehouse maintains a stable temperature and humidity level to prevent "container sweat" – a common cause of mold in sea freight.
  • Palletization: Bags are securely stacked on fumigated pallets (standard ISPM 15) and shrink-wrapped to ensure stability during long-haul transit.

3. Global Logistics & Traceability

We partner with top-tier global carriers (DHL, FedEx, Maersk) to offer flexible shipping options:

  • Sea Freight (LCL/FCL): Cost-effective for large wholesale orders, shipped in dry containers with moisture-absorbing desiccants.
  • Air Freight: Express delivery for specialty samples and high-end roasted coffee to ensure "Roast-to-Cup" speed.
  • Full Documentation: We provide all necessary export documents, including Certificate of Origin (C/O), Phytosanitary Certificate, and VietGAP verification, ensuring smooth customs clearance.

4. Real-Time Tracking

Transparency doesn't end at our gate. Every international order is assigned a tracking number, allowing you to monitor your coffee’s journey from the heart of Vietnam’s coffee capital to your warehouse or cafe.